Help Center

Tap any Download App button on this site or search "Smart Translator" on the App Store. The app works on iPhone and iPad with iOS 15.0 or later.

Yes, the app is free to download. You can try core features for free. Premium features, unlimited translations and additional languages require a subscription.

No account is required to start translating. Some premium features may require signing in with your Apple ID for purchases.

Smart Translator runs on iPhone and iPad with iOS 15.0 or later. An internet connection is recommended so the AI engine can deliver the most natural translations.

Everyone can download the app and translate for free with the core tools. Premium unlocks unlimited translations, extra languages and advanced AI features — see Subscription & Billing.

Smart Translator offers six modes: voice translator, conversation translator (real-time two-way), photo translator, camera translator (real-time), text translator and the translator keyboard that works inside your favorite apps.

60+ languages, including Spanish, Japanese, French, Korean, German, Chinese, Portuguese, Italian, Arabic and many more — with more added regularly.

Yes. Use the photo translator to scan printed text, or point your camera to translate signs, menus and documents in real time.

Enable the Smart Translator keyboard in Settings → General → Keyboard, then switch to it in any app to translate as you type — perfect for chatting without barriers.

Yes — with the translator keyboard you can translate directly inside messages, social apps and work chats without switching screens or copy-pasting.

AI translation runs in the cloud for the highest accuracy, so a stable connection is recommended. Offline translation isn't available yet — if you're traveling, consider downloading your key phrases in advance.

Translations are AI-generated and context-aware, so they read naturally instead of word-for-word. You'll get the best results with clear speech, well-lit photos and complete sentences rather than fragments.

Two plans are available: Weekly — $5.99/week and Annual — $29.99/year (save more with the annual plan). Subscription benefits include premium features, unlimited translations and additional languages.

Payment is charged to your Apple ID account when you confirm the purchase. The subscription renews automatically unless canceled at least 24 hours before the end of the current period. You can manage or cancel anytime (see below).

Refunds are handled by the store you purchased through. Visit support.apple.com and sign in with your Apple ID to request one — we can't issue App Store refunds ourselves.

If a free trial is offered, it will be clearly shown on the price screen before you confirm the purchase. If no trial is displayed, you'll be subscribing directly.

Open Smart Translator, go to the paywall or settings and tap Restore Purchases, signed in with the same Apple ID used for the original purchase. Premium access returns immediately, with no extra charge.

It depends on how you subscribed:

• On iPhone or iPad: Open Settings → your name (Apple ID) → Subscriptions, select Smart Translator and tap Cancel Subscription.
• On Android: Open Google Play → profile → Payments & subscriptions → Subscriptions, select Smart Translator and tap Cancel subscription.

Subscriptions are managed by the store you purchased through, so they can only be canceled in your store account — we're unable to cancel them from this website.

No. Removing the app from your phone does not stop billing — cancel it in your Apple ID or Google Play subscription settings to avoid the next charge.

You keep access to all premium features until the end of the current billing period. After that, the subscription simply doesn't renew and premium features become unavailable.

Cancel your current plan and subscribe to the new one — or change plans in Settings → Subscriptions for Apple-billed plans. The new plan takes effect at the next renewal date.

No. We do not collect, monitor, record or store personal data from our users — the app is designed to run without access to sensitive information. See our Privacy Policy.

Only aggregated, anonymized usage data — how often the app is used, which features are opened, and error/performance reports. It can't be traced back to you and is used to fix issues and improve the app.

Yes. You can disable analytics tracking anytime in the app settings — the app keeps working normally.

We don't share, sell or disclose usage data to third parties, except where strictly necessary for analytics and app optimization, and always in compliance with applicable laws.

Make sure the app has microphone permission (Settings → Smart Translator → Microphone) and that your internet connection is active. If it still fails, restart the app.

Ensure good lighting, hold the camera steady and fill the frame with the text you want to translate. Clean, printed text gives the best results.

Open the app and tap Restore Purchases on the paywall, and make sure you're signed in with the same Apple ID used for the purchase. Still stuck? Contact us with your receipt.

Go to Settings → General → Keyboard → Keyboards → Add New Keyboard, enable Smart Translator and allow Full Access. Then long-press the globe icon in any app to switch to it.

We'd love to hear it! Use the feedback form — you can attach screenshots, and we usually reply within 24–48 hours.